You can read a message without signing in by requesting and entering a one-time passcode
You can read a message without signing in by requesting and entering a one-time passcode (OTP).
To read an encrypted message by using an OTP
1. Follow the instructions in the email message to save the attachment.
2. Open the message.html file in the email.
3. Select Use a one-time passcode.
Tip:
You can also request a one-time passcode in the portal when you are asked to create a Microsoft account to read encrypted messages.
4. The passcode is sent to you in an email message. Get the passcode, enter it, and then click CONTINUE.
5. You can now view your message.
Tip:
Each passcode expires after 15 minutes. If that happens, or if you can’t open the message for any reason, start over by opening the attachment again and following the steps. Make sure the reference code in the email containing the passcode matches the reference code in the portal.
To read an encrypted message by using an OTP
1. Follow the instructions in the email message to save the attachment.
2. Open the message.html file in the email.
3. Select Use a one-time passcode.
Tip:
You can also request a one-time passcode in the portal when you are asked to create a Microsoft account to read encrypted messages.
4. The passcode is sent to you in an email message. Get the passcode, enter it, and then click CONTINUE.
5. You can now view your message.
Tip:
Each passcode expires after 15 minutes. If that happens, or if you can’t open the message for any reason, start over by opening the attachment again and following the steps. Make sure the reference code in the email containing the passcode matches the reference code in the portal.